Organization Basics

Creating an Organization

We currently don't support self-serve creation of organizations. Please reach out to us via any of the methods at rowansci.com or send an email to contact@rowansci.com. We don't do this to be difficult. Rather, we want to provide the best personalized onboarding possible!

Adding Members

Note: you need the owner or admin permission to add members. See the organization roles page for more info.

To add members, navigate to "Account" (top right corner) > "Organization & Billing". Under the Members heading there is a button "Invite User to Organization" which will launch an invite modal:

After the invite is sent you can track and manage its status in the "Active Invites" section of the page:

A screenshot of the active invites section.

Removing Members

Note you need the owner or admin permission to remove members. See the organization roles page for more info.

To remove members, navigate to "Account" (top right corner) > "Organization & Billing" and look for the "Members" heading.

Members can be removed from the organization but retain their account, or their account can be deactivated but their archived activity will still be visible to the organization.

To remove a member without deactivating their account, click the three dot menu on the far right of the members row and select "Remove from organization".

To deactivate a member's account click the three dot menu on the far right of the members row and select "Deactivate account".

Credits & Billing

Organization credits come in two tiers:

Weekly credits given to all members
Credits used beyond the weekly allocation

Each member of the organization will receive an amount of credits weekly. We don't want this amount to be a limit for numerous and/or long running jobs, so organization settings can be configured that allow members to exceed their starting weekly credits. All credits beyond the weekly amount will aggregated and added to the organization's bill at the end of the month. The maximum allowed overage can be set on a per-member basis by the organization admin(s) to control spend.