Credits & Billing

Every time you run a job on Rowan, you spend credits. One credit is one minute of computational time.

Calculations and workflows will always show the number of credits they used in their "Overview" or "Info" tab.


Types of Credits

There are two types of credits in Rowan:

1. Weekly Credits

Every user or team subscription includes a set number of weekly credits. These credits refresh automatically each week (on Sunday at midnight UTC). Unused credits do not roll over to the next week—once they expire, they disappear.

Weekly credits are ideal for ongoing research and steady workloads.

2. Purchased Credits

You can buy additional credits whenever you need extra compute capacity (via the billing page). Purchased credits remain active for one year from the date of purchase. After one year, any unused purchased credits will automatically expire.

Purchased credits are great for bursty workloads or infrequent computational needs.

Inside Organizations

Weekly credits and purchased credits can be issued and used at both the user- and organization-level.

Credits will always be used in the following order:

  1. User-level weekly credits
  2. Organization-level weekly credits
  3. User-level purchased credits
  4. Organization-level purchased credits

Check Your Credit Balance

You can check your credit balance in a few places, including:

  • by clicking the "Account" icon (top right corner)
  • navigating to the billing page ("Account" [top right corner] > "Billing")

On the billing page, you'll see:

  • Your current weekly and purchased credit balances
  • Any remaining purchased credits
  • A usage history for recent workflows

Configure a Credit Balance Warning

You can set up a credit balance warning on your account page ("Account" [top right corner] > "Account").

If you pass your credit balance warning threshold, Rowan will let you know in two ways:

  1. You'll get an email from Rowan alerting you.
  2. When you log into Rowan, an alert box will pop up in the bottom right of your screen.

Purchasing Credits

When your credit balance reaches 0, you won't be able to run any new jobs.

To purchase more credits, navigate to the billing page ("Account" > " Billing") and navigate to the "Purchase Credits" section

Your billing history will be saved, and you can quickly sort through your past transactions on the billing page.


Subscriptions

Rowan offers a number of subscription plans so that scientists can access all of Rowan's features, use more compute, and collaborate within the Rowan platform. These plans are described at https://rowansci.com/pricing.

A few notes:

  • Subscriptions can be monthly or annual.
  • Rowan automatically renews your plan at the end of each billing period unless you cancel beforehand.
  • To cancel or adjust your plan, contact us at contact@rowansci.com.
  • All prices are in USD and may be subject to applicable taxes.

If you have specific billing needs (e.g., institutional purchase orders or bulk usage agreements), please reach out. We're happy to help.

To upgrade your account to the "Individual" plan, navigate to the billing page ("Account" > "Billing") and click the "Upgrade" button. This will take you to a Stripe-managed checkout page where you can complete your subscription.